How To Fix /EACC/MSG_LI_RUNTIME013 - Internal error reading the document headers

SAP Error Message - Details

• Message type: E = Error

• Message class: /EACC/MSG_LI_RUNTIME -

• Message number: 013

• Message text: Internal error reading the document headers

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /EACC/MSG_LI_RUNTIME013 - Internal error reading the document headers ?

  The SAP error message /EACC/MSG_LI_RUNTIME013 Internal error reading the document headers typically indicates an issue with the document management system or the way documents are being processed in the SAP system. This error can arise from various underlying causes, including data inconsistencies, configuration issues, or problems with the document storage.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the document metadata or the document itself that prevent the system from reading the headers correctly.
  Configuration Issues: Incorrect configuration settings in the document management system or related modules can lead to this error.
  Database Issues: Problems with the database, such as corruption or connectivity issues, can also result in this error.
  Authorization Issues: Lack of proper authorizations for accessing the document can lead to errors when trying to read document headers.
  Software Bugs: There may be bugs in the SAP software or specific patches that need to be applied.
  
  Solutions:
  
  Check Document Metadata: Verify the integrity of the document and its metadata. Ensure that all required fields are populated correctly.
  Review Configuration Settings: Check the configuration settings for the document management system and ensure they are set up correctly.
  Database Health Check: Perform a health check on the database to ensure there are no issues. This may involve running consistency checks or database repairs.
  Authorization Check: Ensure that the user has the necessary authorizations to access the documents in question.
  SAP Notes and Patches: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches may resolve the issue.
  Debugging: If you have access to debugging tools, you can trace the execution to identify where the error occurs in the code.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation related to document management and error handling.
  Community Forums: Check SAP community forums or other user groups for similar issues and solutions shared by other users.
  System Logs: Analyze system logs (transaction codes like SLG1) for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message /EACC/MSG_LI_RUNTIME013.