How To Fix /EACC/MSG_ACC_ENGINE802 - Hierarchy object could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: /EACC/MSG_ACC_ENGINE -

• Message number: 802

• Message text: Hierarchy object could not be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /EACC/MSG_ACC_ENGINE802 - Hierarchy object could not be determined ?

  The SAP error message /EACC/MSG_ACC_ENGINE802 indicating that "Hierarchy object could not be determined" typically arises in the context of SAP's Advanced Compliance Management (ACM) or similar modules where hierarchical data structures are used for reporting or compliance purposes. This error suggests that the system is unable to identify or access the required hierarchy object for processing.
  Causes:
  
  Missing Hierarchy Definition: The hierarchy object that the system is trying to access may not be defined in the system.
  Incorrect Configuration: There may be configuration issues in the hierarchy settings, such as incorrect assignment of nodes or levels.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy object.
  Data Inconsistencies: There could be inconsistencies or missing data in the underlying tables that store hierarchy information.
  System Bugs: Occasionally, bugs in the SAP system or specific versions may lead to this error.
  
  Solutions:
  
  
  Check Hierarchy Configuration:
  
  Navigate to the relevant configuration settings in SAP and ensure that the hierarchy object is correctly defined and active.
  Verify that all nodes and levels are properly assigned.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the hierarchy object. This can be checked in the user roles and profiles.
  
  
  
  Data Validation:
  
  Check the underlying tables for any missing or inconsistent data related to the hierarchy. This may involve running reports or queries to identify discrepancies.
  
  
  
  Recreate Hierarchy:
  
  If the hierarchy object is missing or corrupted, consider recreating it from scratch based on the business requirements.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to hierarchy management, such as SPRO for configuration, or specific transaction codes for reporting and compliance.
  Documentation: Review SAP documentation related to the specific module you are working with, as it may provide insights into hierarchy management and common issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error related to the hierarchy object in SAP.