How To Fix /EACC/FOBU007 - Untreated error: Inform SAP Development of the short dump


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /EACC/FOBU -

  • Message number: 007

  • Message text: Untreated error: Inform SAP Development of the short dump

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /EACC/FOBU007 - Untreated error: Inform SAP Development of the short dump ?

    The SAP error message /EACC/FOBU007 Untreated error: Inform SAP Development of the short dump typically indicates that an unexpected error occurred in the system, which was not handled properly by the application. This can lead to a short dump (ABAP runtime error) being generated, which is a detailed report of the error that occurred.

    Cause

    The causes of this error can vary widely, but common reasons include:

    1. Coding Issues: There may be a bug in the custom code or in the standard SAP code that is being executed.
    2. Data Issues: The data being processed may be inconsistent or corrupt, leading to unexpected behavior.
    3. Configuration Problems: Incorrect configuration settings in the system can lead to errors during processing.
    4. System Resource Issues: Insufficient memory or other system resources can cause runtime errors.
    5. Version Compatibility: The error may arise from compatibility issues between different versions of SAP components or add-ons.

    Solution

    To resolve this error, you can follow these steps:

    1. Check the Short Dump:

      • Go to transaction ST22 to view the short dump. Analyze the dump to understand the specific error and the context in which it occurred.
      • Look for the error message and the stack trace to identify the point of failure.
    2. Review the Code:

      • If the error is related to custom code, review the relevant ABAP code for any logical errors or unhandled exceptions.
      • Ensure that all exceptions are properly handled.
    3. Data Validation:

      • Check the data being processed at the time of the error. Validate that it meets the expected format and constraints.
    4. Configuration Check:

      • Review the configuration settings related to the functionality that triggered the error. Ensure that all settings are correct and complete.
    5. System Resources:

      • Monitor system resources (memory, CPU, etc.) to ensure that the system is not under heavy load or running out of resources.
    6. SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address the specific error or provide patches or updates.
    7. Contact SAP Support:

      • If the issue persists and you cannot resolve it, consider reaching out to SAP Support with the details of the short dump and the context in which the error occurred.

    Related Information

    • Transaction Codes:

      • ST22: For viewing short dumps.
      • SM21: For checking system logs.
      • SLG1: For application logs.
    • Documentation:

      • Review SAP documentation related to the specific module or functionality that is generating the error.
    • SAP Community:

      • Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.

    By following these steps, you should be able to diagnose and potentially resolve the error. If the problem is complex or involves deeper system issues, involving SAP support may be necessary.

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