How To Fix /EACC/DM_QUERY014 - Error in RFC connection to provider &1 (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /EACC/DM_QUERY -

• Message number: 014

• Message text: Error in RFC connection to provider &1 (&2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /EACC/DM_QUERY014 - Error in RFC connection to provider &1 (&2) ?

  The SAP error message /EACC/DM_QUERY014 Error in RFC connection to provider &1 (&2) typically indicates an issue with the Remote Function Call (RFC) connection to a specified provider system. This error can arise due to various reasons, including network issues, configuration problems, or authorization issues.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the provider system.
  RFC Destination Configuration: The RFC destination may not be correctly configured in the SAP system.
  Authorization Issues: The user credentials used for the RFC connection may not have the necessary authorizations.
  Provider System Down: The provider system may be down or not reachable.
  Firewall Restrictions: Firewalls may be blocking the connection between the two systems.
  Incorrect Parameters: The parameters used in the RFC call may be incorrect or not matching the expected format.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping or telnet to check if the provider system is reachable from the SAP system.
  Ensure that there are no network outages or issues.
  
  
  
  Verify RFC Destination:
  
  Go to transaction SM59 in the SAP GUI.
  Check the configuration of the RFC destination for the provider system.
  Test the connection using the "Test Connection" button to see if it succeeds.
  
  
  
  Check User Authorizations:
  
  Ensure that the user credentials used for the RFC connection have the necessary authorizations in both the SAP system and the provider system.
  
  
  
  Check Provider System Status:
  
  Verify that the provider system is up and running and that the relevant services are active.
  
  
  
  Review Firewall Settings:
  
  Ensure that any firewalls between the SAP system and the provider system allow the necessary traffic for RFC connections.
  
  
  
  Check Parameters:
  
  Review the parameters being passed in the RFC call to ensure they are correct and valid.
  
  
  
  Review Logs:
  
  Check the system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages that may provide more context.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to RFC connections.
  Documentation: Review the official SAP documentation for RFC connections and troubleshooting.
  Community Forums: Check SAP Community forums for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.