How To Fix /EACA/GL_PROCESS021 - The zero balance check for accounting system &1 is inactive

SAP Error Message - Details

• Message type: E = Error

• Message class: /EACA/GL_PROCESS -

• Message number: 021

• Message text: The zero balance check for accounting system &1 is inactive

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /EACA/GL_PROCESS021 - The zero balance check for accounting system &1 is inactive ?

  The SAP error message /EACA/GL_PROCESS021 indicates that the zero balance check for the specified accounting system is inactive. This error typically arises during the execution of certain financial processes, such as posting or closing periods, where a zero balance check is expected but not configured.
  Cause:
  The primary cause of this error is that the zero balance check feature is not activated for the specified accounting system. This can happen due to configuration settings in the SAP system, where the zero balance check is either not required or has been intentionally disabled.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration Settings:
  
  Navigate to the configuration settings for the accounting system in SAP.
  Use transaction code SPRO to access the SAP Reference IMG.
  Go to Financial Accounting (New) > General Ledger Accounting (New) > Business Transactions > Closing > Zero Balance Check.
  Ensure that the zero balance check is activated for the relevant accounting system.
  
  
  
  Activate Zero Balance Check:
  
  If the zero balance check is not activated, you may need to enable it. This typically involves setting specific parameters or flags in the configuration.
  Consult with your SAP functional consultant or system administrator to make the necessary changes.
  
  
  
  Testing:
  
  After making the changes, perform a test transaction that previously resulted in the error to confirm that the issue has been resolved.
  
  
  
  Documentation:
  
  Document any changes made to the configuration for future reference and to inform other team members.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPRO: Access the SAP Reference IMG for configuration.
  OBY6: Check and configure the zero balance check settings.
  
  
  
  SAP Notes:
  
  Check SAP Notes for any specific guidance or patches related to this error message. You can search for the error message number or related keywords in the SAP Support Portal.
  
  
  
  User Roles:
  
  Ensure that you have the necessary authorizations to make changes to the configuration settings.
  
  
  
  Testing Environment:
  
  If possible, test the changes in a development or quality assurance environment before applying them to the production system.
  
  
  
  By following these steps, you should be able to resolve the error message /EACA/GL_PROCESS021 and ensure that the zero balance check is functioning as intended in your SAP system.