How To Fix EA383 - Queue & not started. First IDoc had error status.

SAP Error Message - Details

• Message type: E = Error

• Message class: EA - IDoc Basis Messages

• Message number: 383

• Message text: Queue & not started. First IDoc had error status.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EA383 - Queue & not started. First IDoc had error status. ?

  The SAP error message EA383 indicates that an IDoc (Intermediate Document) has encountered an error and is not being processed due to the first IDoc in the queue having an error status. This can happen for various reasons, and resolving it typically involves identifying the root cause of the error and taking corrective actions.
  Cause:
  
  
  IDoc Errors: The first IDoc in the queue may have a status that prevents further processing. Common statuses include:
  
  51: Application document not posted
  52: Application document not posted (error in the application)
  53: Application document not posted (error in the IDoc)
  
  
  
  Configuration Issues: There may be issues with the configuration of the IDoc processing, such as incorrect partner profiles or message types.
  
  
  Data Issues: The data contained in the IDoc may be invalid or incomplete, leading to processing errors.
  
  
  System Issues: There could be system-related issues, such as connectivity problems or resource limitations.
  
  
  Solution:
  
  
  Check IDoc Status: Use transaction code WE02 or WE05 to view the IDoc and check its status. Identify the specific error message associated with the IDoc.
  
  
  Analyze Error Messages: Review the error messages associated with the IDoc to understand the cause of the failure. This may involve checking the application logs or the error logs in the relevant transaction.
  
  
  Correct Data Issues: If the IDoc contains invalid data, correct the data in the source system and reprocess the IDoc. You can use transaction BD87 to reprocess the IDoc after correcting the errors.
  
  
  Check Configuration: Ensure that the partner profiles and message types are correctly configured. Use transaction WE20 to check the partner profiles and WE30 for message types.
  
  
  Reprocess IDocs: If the first IDoc has been corrected, you can reprocess it and subsequently process any other IDocs in the queue.
  
  
  Monitor System Performance: If system issues are suspected, monitor system performance and check for any connectivity issues or resource limitations.
  
  
  Related Information:
  
  IDoc Status Codes: Familiarize yourself with the various IDoc status codes and their meanings. This will help in diagnosing issues more effectively.
  Transaction Codes:
  
  WE02 / WE05: Display IDocs
  BD87: Reprocess IDocs
  WE20: Partner Profiles
  WE30: Message Types
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to IDoc processing.
  
  By following these steps, you should be able to identify the cause of the EA383 error and take appropriate actions to resolve it.