How To Fix EA328 - Record type & unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: EA - IDoc Basis Messages

• Message number: 328

• Message text: Record type & unknown

What causes this issue?

The system tried to read the structure of IDoc record type '&v1&'.

System Response

Record type '&v1&' is unknown.

How to fix this error?

Known record types are:
Control record, 'C'
Data record, 'D'
Status record, 'S'
Please check the required record type.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EA328 - Record type & unknown ?

  The SAP error message EA328 ("Record type & unknown") typically occurs during data processing in SAP, particularly when dealing with interfaces or data uploads. This error indicates that the system has encountered a record type in the data that it does not recognize or cannot process.
  Cause:
  
  Invalid Record Type: The data being processed contains a record type that is not defined in the system or is not valid for the operation being performed.
  Data Format Issues: The data file may have formatting issues, such as incorrect delimiters or unexpected characters.
  Configuration Issues: The configuration settings for the specific data processing function may not include the record type being used.
  Version Mismatch: The data being uploaded may be from a different version of the system or application that uses different record types.
  
  Solution:
  
  Check Data File: Review the data file being processed to ensure that all record types are valid and correctly formatted. Look for any typos or incorrect entries.
  Update Configuration: If the record type is valid but not recognized, you may need to update the configuration settings in SAP to include this record type.
  Consult Documentation: Refer to the relevant SAP documentation or data interface specifications to ensure that you are using the correct record types.
  Data Mapping: If you are using a mapping tool or middleware, ensure that the mapping is correctly set up to translate the incoming data into the expected record types.
  Testing: Test the data upload with a smaller subset of data to isolate the issue and identify which record type is causing the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  Related Information:
  
  Transaction Codes: Depending on the context of the error, you may be using transaction codes like LSMW (Legacy System Migration Workbench), BAPIs, or IDocs.
  Error Logs: Review the application logs (transaction SLG1) for more detailed error messages that may provide additional context.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation.