How To Fix EA312 - Segment &1 is unknown in Release &2/&3

EA312 - Overview

• Message type: E = Error

• Message class: EA - IDoc Basis Messages

• Message number: 312

• Message text: Segment &1 is unknown in Release &2/&3

What causes this issue?

The system tried to read the IDoc segment '&v1&' for Basis release '
&v2&' and application release '&v3&'.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The segment '&v1&' is not recognized in Basis release '&v2&' with
application release '&v3&'.

How to fix this error?

Check the release entered. The segment is recognized in the system.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EA312 - Segment &1 is unknown in Release &2/&3 ?

  The SAP error message EA312, which states "Segment &1 is unknown in Release &2/&3," typically occurs in the context of Electronic Data Interchange (EDI) or when working with IDoc (Intermediate Document) processing. This error indicates that the system is trying to process a segment that is not recognized in the specified release version of the IDoc or EDI standard.
  
  Cause:
  
  Unknown Segment: The segment specified in the error message (&1) is not defined in the IDoc type or the EDI standard for the specified release (&2/&3).
  Version Mismatch: There may be a mismatch between the IDoc structure being used and the version of the IDoc that the system is configured to handle.
  
  Configuration Issues: The IDoc or EDI configuration may not be set up correctly, leading to the system not recognizing certain segments.
  Custom Development: If there are custom segments or modifications, they may not be properly defined or registered in the system.
  
  
  Solution:
  
  Check IDoc Definition: