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How To Fix EA312 - Segment &1 is unknown in Release &2/&3


EA312 - Overview

  • Message type: E = Error

  • Message class: EA - IDoc Basis Messages

  • Message number: 312

  • Message text: Segment &1 is unknown in Release &2/&3

  • Show details Hide details
  • What causes this issue?

    The system tried to read the IDoc segment '&v1&' for Basis release '
    &v2&' and application release '&v3&'.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    The segment '&v1&' is not recognized in Basis release '&v2&' with
    application release '&v3&'.

    How to fix this error?

    Check the release entered. The segment is recognized in the system.

    Error message extract from SAP system. Copyright SAP SE.


EA312 - Details

  • The SAP error message EA312, which states "Segment &1 is unknown in Release &2/&3," typically occurs in the context of Electronic Data Interchange (EDI) or when working with IDoc (Intermediate Document) processing. This error indicates that the system is trying to process a segment that is not recognized in the specified release version of the IDoc or EDI standard.
    
    Cause: Unknown Segment: The segment specified in the error message (&1) is not defined in the IDoc type or the EDI standard for the specified release (&2/&3). Version Mismatch: There may be a mismatch between the IDoc structure being used and the version of the IDoc that the system is configured to handle.
    Configuration Issues: The IDoc or EDI configuration may not be set up correctly, leading to the system not recognizing certain segments. Custom Development: If there are custom segments or modifications, they may not be properly defined or registered in the system.
    Solution: Check IDoc Definition:

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