How To Fix EA165 - You will find detailed information in the previous status records

SAP Error Message - Details

• Message type: E = Error

• Message class: EA - IDoc Basis Messages

• Message number: 165

• Message text: You will find detailed information in the previous status records

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EA165 - You will find detailed information in the previous status records ?

  The SAP error message EA165 typically indicates that there is an issue related to the status of a document or transaction in the system. This message often arises in the context of workflows, document processing, or status management within SAP modules such as Materials Management (MM), Sales and Distribution (SD), or Production Planning (PP).
  Cause:
  The error message EA165 usually occurs due to one of the following reasons:
  
  Status Conflicts: The document or transaction you are trying to process has a status that does not allow the action you are attempting. For example, if a purchase order is already completed or canceled, you may not be able to make further changes.
  Incomplete Data: There may be missing or incomplete data in the previous status records that are required for the current operation.
  Authorization Issues: The user may not have the necessary authorizations to change the status of the document.
  Workflow Issues: If the document is part of a workflow, it may be stuck in a previous status due to a workflow error.
  
  Solution:
  To resolve the EA165 error, you can take the following steps:
  
  Check Previous Status Records: Review the previous status records of the document to understand its current state and any restrictions that may apply. This can often be done through transaction codes like ME23N (for purchase orders) or VA03 (for sales orders).
  Verify Document Status: Ensure that the document is in a status that allows the action you are trying to perform. If it is in a completed or locked status, you may need to revert it or take appropriate actions to unlock it.
  Complete Missing Data: If there are any missing fields or data in the document, complete them as required.
  Check Authorizations: Ensure that you have the necessary permissions to perform the action. If not, contact your SAP administrator to grant the required authorizations.
  Consult Workflow Logs: If the document is part of a workflow, check the workflow logs for any errors or issues that may need to be addressed.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you analyze the document status, such as ME23N, VA03, or others depending on the module.
  SAP Notes: Search for SAP Notes related to error EA165 in the SAP Support Portal for any specific fixes or patches that may address the issue.
  Documentation: Review SAP documentation or user manuals for the specific module you are working with to understand the status management and workflow processes.
  
  By following these steps, you should be able to identify the cause of the EA165 error and take appropriate actions to resolve it.