How To Fix EA099 - The expected 'encoding="UTF-8" has not been sent, therefore refused

SAP Error Message - Details

• Message type: E = Error

• Message class: EA - IDoc Basis Messages

• Message number: 099

• Message text: The expected 'encoding="UTF-8" has not been sent, therefore refused

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EA099 - The expected 'encoding="UTF-8" has not been sent, therefore refused ?

  The SAP error message EA099, which states "The expected 'encoding="UTF-8" has not been sent, therefore refused," typically occurs when there is an issue with the encoding of the data being sent to or received from an SAP system. This error is often related to web services or XML data exchanges where the expected character encoding is not being adhered to.
  Cause:
  
  Incorrect Encoding: The data being sent does not specify UTF-8 encoding, which is required by the SAP system.
  Missing Declaration: The XML declaration that specifies the encoding is missing or incorrect.
  Data Source Issues: The source system or application sending the data may not be configured to use UTF-8 encoding.
  Middleware Issues: If there is middleware involved in the data transfer, it may not be handling the encoding correctly.
  
  Solution:
  
  Check XML Declaration: Ensure that the XML data being sent includes the correct declaration at the top, such as:
  <?xml version="1.0" encoding="UTF-8"?>
  
  Configure Source System: If the source system is not configured to use UTF-8, update its settings to ensure that it sends data in the correct encoding.
  Review Middleware Settings: If there is middleware (like an ESB or API gateway), check its configuration to ensure it is set to handle UTF-8 encoding properly.
  Test with Different Data: Try sending a simple XML message with the correct encoding to see if the issue persists. This can help isolate whether the problem is with the specific data being sent.
  SAP Notes and Documentation: Check SAP Notes for any known issues or patches related to this error. SAP's support documentation may also provide additional insights.
  
  Related Information:
  
  SAP Documentation: Refer to SAP's official documentation for guidelines on handling XML and web services.
  Character Encoding: Understanding character encoding and how it affects data transmission can be crucial. UTF-8 is a widely used encoding that supports a vast range of characters.
  Testing Tools: Use tools like Postman or SOAP UI to test web service calls and ensure that the correct headers and encoding are being used.
  Logs and Traces: Check the application logs and traces in SAP to gather more information about the error context.
  
  By addressing the encoding issue and ensuring that all systems involved are correctly configured to use UTF-8, you should be able to resolve the EA099 error.