How To Fix EA054 - Office function module showed return code '&'.

SAP Error Message - Details

• Message type: E = Error

• Message class: EA - IDoc Basis Messages

• Message number: 054

• Message text: Office function module showed return code '&'.

What causes this issue?

The office function module provided the return code &v1&.
As a result, the IDoc could not be sent as an Internet mail.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please inform your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EA054 - Office function module showed return code '&'. ?

  The SAP error message EA054, which states "Office function module showed return code '&'", typically occurs when there is an issue with the integration between SAP and Microsoft Office applications. This error can arise in various scenarios, such as when trying to export data to Excel or when using Office-related functions within SAP.
  Causes:
  
  Incorrect Configuration: The integration settings between SAP and Microsoft Office may not be configured correctly.
  Missing or Incompatible Office Components: The required Office components or add-ins may be missing or incompatible with the version of SAP you are using.
  Authorization Issues: The user may not have the necessary authorizations to perform the action that triggered the error.
  Network Issues: There may be network connectivity problems that prevent SAP from communicating with Office applications.
  Return Code Interpretation: The return code '&' indicates a specific error condition, which can vary based on the context of the operation being performed.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the integration settings between SAP and Microsoft Office are correctly configured. This includes checking the RFC connections and any relevant settings in transaction SOFFICE.
  
  
  
  Verify Office Installation:
  
  Make sure that Microsoft Office is properly installed and that the version is compatible with your SAP system. Check for any required updates or patches for both SAP and Office.
  
  
  
  Review Authorizations:
  
  Check the user’s authorizations to ensure they have the necessary permissions to execute the Office functions. This can be done through transaction SU53 to analyze authorization failures.
  
  
  
  Examine Return Code:
  
  Investigate the specific return code indicated by the error message. You can look up the return code in the SAP documentation or consult with your SAP Basis team to understand its meaning and implications.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues that could be affecting the communication between SAP and Office applications. This includes checking firewalls, proxies, and network settings.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  
  
  
  Test with Different User/Environment:
  
  If possible, try to replicate the issue with a different user account or in a different environment to determine if the problem is user-specific or system-wide.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on Office integration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the EA054 error in your SAP environment.