How To Fix E_ACTION172 - Approval Group and Infotype aren't supported to find related person.

E_ACTION172 - Overview

• Message type: E = Error

• Message class: E_ACTION - E-Actions

• Message number: 172

• Message text: Approval Group and Infotype aren't supported to find related person.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message E_ACTION172 - Approval Group and Infotype aren't supported to find related person. ?

  The SAP error message E_ACTION172 indicates that there is an issue with the approval group and infotype configuration when trying to find a related person in the system. This error typically arises in the context of workflows or approval processes where the system is unable to identify the appropriate personnel based on the specified criteria.
  
  Cause:
  
  
  Configuration Issues: The approval group or infotype may not be properly configured in the system. This could be due to missing entries or incorrect settings in the relevant tables.
  Missing Data: The infotype data for the employee or the approval group may not exist or may not be correctly maintained.
  Authorization Issues: The user may not have the necessary authorizations to access the approval group or infotype data.
  Custom Development: If there are custom workflows or enhancements, they may not be correctly implemented or may have bugs that lead to this error.
  
  
  Solution:
  
  
  Check Configuration:
  
  Verify the configuration of the approval groups