How To Fix E9451 - CVI not compatible with IS-U

SAP Error Message - Details

• Message type: E = Error

• Message class: E9 - General IS-U Error Messages

• Message number: 451

• Message text: CVI not compatible with IS-U

What causes this issue?

You want to exchange a business partner with the role 'Contract Partner'
and an active CVI role with the CRM system. This is not possible as the
CVI and IS-U are not compatible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact SAP.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message E9451 - CVI not compatible with IS-U ?

  The SAP error message E9451, which states "CVI not compatible with IS-U," typically arises in the context of the Customer-Vendor Integration (CVI) process when there are compatibility issues between the Customer and Vendor master data in the SAP IS-U (Industry Solution for Utilities) module.
  Cause:
  
  Data Incompatibility: The error often occurs when there are inconsistencies or incompatibilities in the master data between the Customer and Vendor records. This can happen if the data structures or required fields for IS-U are not aligned with the expectations of the CVI framework.
  Configuration Issues: Incorrect configuration settings in the CVI or IS-U modules can lead to this error. This includes settings related to the integration of customer and vendor data.
  Missing Data: Required fields for either the customer or vendor master data may be missing or incorrectly filled out, leading to incompatibility.
  Version Mismatch: If the SAP system is not updated to the latest version or if there are patches that need to be applied, it can lead to compatibility issues.
  
  Solution:
  
  Check Master Data: Review the customer and vendor master data for any inconsistencies. Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Configuration Review: Verify the configuration settings for CVI and IS-U. Ensure that the integration settings are correctly set up to allow for the proper flow of data between customer and vendor records.
  Data Synchronization: Use transaction codes like BP (Business Partner) to check and synchronize the business partner data. Ensure that the business partner roles for customers and vendors are correctly assigned.
  SAP Notes and Patches: Check for any relevant SAP Notes that address this specific error. Applying the latest patches or updates to your SAP system can resolve compatibility issues.
  Consult Documentation: Refer to SAP documentation for CVI and IS-U to ensure that all prerequisites and configurations are correctly implemented.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes such as BP for managing business partners, CVI for Customer-Vendor Integration, and IS-U specific transactions for utilities management.
  SAP Community: Engage with the SAP Community or forums where other users may have encountered similar issues. They can provide insights or solutions based on their experiences.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed troubleshooting based on your specific system configuration and version.
  
  By following these steps, you should be able to identify and resolve the cause of the E9451 error in your SAP system.