How To Fix E9287 - Enter a sold-to party

SAP Error Message - Details

• Message type: E = Error

• Message class: E9 - General IS-U Error Messages

• Message number: 287

• Message text: Enter a sold-to party

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message E9287 - Enter a sold-to party ?

  The SAP error message E9287 "Enter a sold-to party" typically occurs in the context of sales order processing or when creating a sales document in SAP. This error indicates that the system requires a "sold-to party" to be specified, which is essential for identifying the customer who is purchasing the goods or services.
  Cause:
  
  Missing Sold-to Party: The most common cause of this error is that the sold-to party field is left blank when creating or processing a sales order.
  Incorrect Configuration: There may be issues with the configuration of customer master data or sales document types that require a sold-to party.
  User Input Error: The user may have inadvertently skipped the field or entered an invalid value.
  
  Solution:
  
  Enter Sold-to Party: Ensure that you enter a valid sold-to party in the relevant field. This can usually be done by selecting a customer from the master data or entering the customer number directly.
  Check Customer Master Data: Verify that the customer master data is correctly set up and that the sold-to party exists in the system. You can do this by navigating to the customer master record (transaction code XD03 for display).
  Review Sales Document Configuration: If the error persists, check the configuration of the sales document type being used. Ensure that the sold-to party is a required field in the configuration settings.
  User Training: If users frequently encounter this error, consider providing training on the sales order creation process to ensure they understand the importance of entering a sold-to party.
  
  Related Information:
  
  Transaction Codes: Common transaction codes related to sales orders include VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order).
  Customer Master Data: The customer master can be maintained using transaction codes XD01 (Create), XD02 (Change), and XD03 (Display).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as there may be specific fixes or updates provided by SAP.
  
  If the issue continues after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.