How To Fix E9239 - &1 must be equal to CNPJ or CPF in Brazil (business partner &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: E9 - General IS-U Error Messages

• Message number: 239

• Message text: &1 must be equal to CNPJ or CPF in Brazil (business partner &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message E9239 - &1 must be equal to CNPJ or CPF in Brazil (business partner &2) ?

  The SAP error message E9239 indicates that there is a validation issue related to the Brazilian tax identification numbers, specifically the CNPJ (Cadastro Nacional da Pessoa Jurídica) for companies and the CPF (Cadastro de Pessoas Físicas) for individuals. This error typically arises when the business partner's tax identification number does not match the expected format or type for the specific business partner category.
  Cause:
  
  Incorrect Tax ID Type: The business partner is set up as a company (CNPJ) but has a CPF number, or vice versa.
  Data Entry Error: There may be a typographical error in the tax identification number.
  Configuration Issues: The system may not be correctly configured to recognize the type of tax ID associated with the business partner.
  Missing Information: The required tax ID may not have been entered for the business partner.
  
  Solution:
  
  Verify Business Partner Type: Check if the business partner is correctly classified as either an individual or a company. Ensure that the correct tax ID type (CNPJ or CPF) is being used.
  Correct Tax ID: If the business partner is a company, ensure that a valid CNPJ is entered. If it is an individual, ensure that a valid CPF is entered.
  Data Validation: Review the tax identification number for any typographical errors or formatting issues. Ensure that it follows the correct structure for CNPJ or CPF.
  Update Business Partner Data: If necessary, update the business partner's data in the SAP system to reflect the correct tax ID.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to ensure that the system settings for business partner types and tax IDs are correctly configured.
  
  Related Information:
  
  CNPJ: This is a unique identifier for Brazilian companies, consisting of 14 digits.
  CPF: This is a unique identifier for Brazilian individuals, consisting of 11 digits.
  SAP Business Partner: In SAP, the business partner master data is used to manage all information related to customers, vendors, and other business partners.
  Validation Rules: SAP has built-in validation rules for CNPJ and CPF to ensure compliance with Brazilian tax regulations.
  
  If you continue to experience issues after following these steps, it may be beneficial to consult SAP support or your internal SAP team for further assistance.