How To Fix E9220 - Division &1 of franchise contract &2 does not match division &3 of inst.

SAP Error Message - Details

• Message type: E = Error

• Message class: E9 - General IS-U Error Messages

• Message number: 220

• Message text: Division &1 of franchise contract &2 does not match division &3 of inst.

What causes this issue?

The division of the franchise contract does not correspond to the
division of the utility installation.

System Response

The data could not be saved.

How to fix this error?

INCLUDE ISU_KORR OBJECT DOKU ID TX

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message E9220 - Division &1 of franchise contract &2 does not match division &3 of inst. ?

  The SAP error message E9220 indicates a mismatch between the division of a franchise contract and the division of the associated installation. This error typically arises in scenarios involving contract management, particularly when dealing with franchise agreements and their related installations.
  Cause:
  The error occurs when:
  
  The division assigned to the franchise contract (denoted as &1) does not match the division assigned to the installation (denoted as &3).
  This can happen due to data entry errors, incorrect configuration, or changes in organizational structure that have not been reflected in the relevant master data.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Franchise Contract:
  
  Navigate to the franchise contract in question and verify the division assigned to it. Ensure that it is correct and corresponds to the intended business unit.
  
  
  
  Check the Installation Data:
  
  Review the installation data associated with the franchise contract. Check the division assigned to the installation and ensure it is correct.
  
  
  
  Update the Division:
  
  If you find that the divisions do not match, you will need to update either the franchise contract or the installation to ensure they are aligned. This may involve:
  
  Changing the division in the franchise contract to match the installation.
  Or, if appropriate, changing the division of the installation to match the franchise contract.
  
  
  
  
  
  Consult with Your SAP Administrator:
  
  If you do not have the necessary permissions to make changes, or if you are unsure about the correct divisions, consult with your SAP administrator or a colleague who manages contract and installation data.
  
  
  
  Review Configuration Settings:
  
  If this issue is recurring, it may be worth reviewing the configuration settings in your SAP system to ensure that divisions are set up correctly and that there are no systemic issues causing these mismatches.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as VA02 (Change Sales Order), VA03 (Display Sales Order), or IW32 (Change Order) depending on where the error is occurring.
  Master Data Maintenance: Ensure that master data for both contracts and installations is regularly maintained and updated to prevent such mismatches.
  Documentation: Refer to SAP documentation or help files for more detailed information on managing divisions and contracts within your specific SAP module (e.g., SD, PM).
  
  By following these steps, you should be able to identify and correct the cause of the E9220 error message in your SAP system.