How To Fix E9172 - You are not authorized to create a customer in account group &1

E9172 - Overview

• Message type: E = Error

• Message class: E9 - General IS-U Error Messages

• Message number: 172

• Message text: You are not authorized to create a customer in account group &1

What causes this issue?

You create a standard customer by creating a business partner and
entering a reference customer. You must have special authorization to
create only reference customers via this transaction.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message E9172 - You are not authorized to create a customer in account group &1 ?

  The SAP error message E9172, which states "You are not authorized to create a customer in account group &1," typically occurs when a user attempts to create a customer record in SAP but lacks the necessary authorization for the specified account group.
  
  Cause:
  
  Authorization Issues: The user does not have the required authorization object to create a customer in the specified account group. This is often due to missing roles or permissions assigned to the user profile.
  Account Group Restrictions: The account group may have specific restrictions that limit who can create customers within that group.
  User Role Configuration: The roles assigned to the user may not include the necessary permissions for the transaction code used to create the customer.
  
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to check the authorization failure. This will show which authorization object is missing.
  Review the user’s roles and authorizations in transaction code SU01 (User Maintenance)