How To Fix E9091 - Specify an address for the customer

SAP Error Message - Details

• Message type: E = Error

• Message class: E9 - General IS-U Error Messages

• Message number: 091

• Message text: Specify an address for the customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message E9091 - Specify an address for the customer ?

  The SAP error message E9091, which states "Specify an address for the customer," typically occurs when you are trying to create or update a customer master record, but the system requires an address to be specified, and it is missing.
  Cause:
  
  Missing Address Information: The customer master record does not have the necessary address details filled in, such as street, city, postal code, or country.
  Data Entry Error: The user may have overlooked entering the address information during the creation or update process.
  Configuration Issues: There may be configuration settings in the SAP system that require address information to be mandatory for customer records.
  
  Solution:
  
  
  Enter Address Information:
  
  Navigate to the customer master record (transaction code XD01 for creating or XD02 for changing).
  Ensure that all required address fields are filled in, including:
  
  Street
  City
  Postal Code
  Country
  
  
  Save the record after entering the necessary information.
  
  
  
  Check Configuration:
  
  If you are consistently encountering this error, check the configuration settings in the SAP system to see if address fields are set as mandatory.
  This can be done by accessing the relevant customizing settings in the SAP IMG (Implementation Guide).
  
  
  
  Validation:
  
  Ensure that the address format complies with the requirements of the country in which the customer is located. Some countries have specific address formats that must be adhered to.
  
  
  
  User Training:
  
  Provide training to users on the importance of entering complete address information when creating or updating customer records.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  XD01 - Create Customer (General Data)
  XD02 - Change Customer (General Data)
  XD03 - Display Customer (General Data)
  
  
  
  Address Format: Different countries may have different requirements for address formats. Ensure that the address entered meets the local standards.
  
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.
  
  
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  
  By ensuring that all required address fields are filled out correctly, you should be able to resolve the E9091 error and successfully create or update the customer master record.