How To Fix E8062 - BAdI ISU_INTEGRATION_TO_CI: Invalid integration cat. &1, contract acct &2

SAP Error Message - Details

• Message type: E = Error

• Message class: E8 - IS-U account

• Message number: 062

• Message text: BAdI ISU_INTEGRATION_TO_CI: Invalid integration cat. &1, contract acct &2

What causes this issue?

The implementation of the BAdI ISU_INTEGRATION_TO_CI defines an invalid
integration category.

System Response

No integration category is defined for the current contract account.

How to fix this error?

Create the integration category or correct the implementation of the
BAdI.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message E8062 - BAdI ISU_INTEGRATION_TO_CI: Invalid integration cat. &1, contract acct &2 ?

  The SAP error message E8062 related to the BAdI (Business Add-In) ISU_INTEGRATION_TO_CI indicates that there is an issue with the integration category and contract account in the context of the ISU (Industry Solution for Utilities) module. This error typically arises during the integration of ISU with other components, such as Customer Information Systems (CIS).
  Cause:
  The error message "Invalid integration cat. &1, contract acct &2" suggests that:
  
  The integration category specified (represented by &1) is not valid or recognized in the system.
  The contract account (represented by &2) may not exist, may be inactive, or may not be properly configured for the specified integration category.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Integration Category:
  
  Verify that the integration category being used is valid. You can do this by checking the configuration settings in the SAP system.
  Ensure that the integration category is correctly defined in the relevant customizing settings.
  
  
  
  Validate Contract Account:
  
  Check if the contract account exists in the system. You can do this by using transaction codes like FD32 (for customer account) or ISU related transactions.
  Ensure that the contract account is active and properly configured for the integration process.
  
  
  
  Review BAdI Implementation:
  
  If you have custom implementations of the BAdI ISU_INTEGRATION_TO_CI, review the code to ensure that it correctly handles the integration categories and contract accounts.
  Check for any logic that might be filtering or modifying the integration categories incorrectly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the BAdI ISU_INTEGRATION_TO_CI for any specific requirements or known issues.
  
  
  
  Check for SAP Notes:
  
  Search for relevant SAP Notes that might address this specific error. Sometimes, SAP releases notes that provide fixes or workarounds for known issues.
  
  
  
  Testing:
  
  After making the necessary changes, perform tests to ensure that the integration works as expected without triggering the error.
  
  
  
  Related Information:
  
  BAdI (Business Add-In): A BAdI is a type of enhancement in SAP that allows developers to add custom functionality to standard SAP applications without modifying the original code.
  ISU Module: The ISU module is designed for utility companies and includes functionalities for managing customer accounts, billing, and service orders.
  Integration with CIS: The integration between ISU and CIS is crucial for managing customer data and billing processes effectively.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or consult with a technical expert familiar with ISU and BAdI implementations.