How To Fix E7556 - Premise in PoD/installation is not the same as the premise specified

SAP Error Message - Details

• Message type: E = Error

• Message class: E7 - IS-U master data

• Message number: 556

• Message text: Premise in PoD/installation is not the same as the premise specified

What causes this issue?

You have specified premise &V1& as the new premise. However, premise
&V2& has already been allocated in the corresponding point of delivery
or installation.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message E7556 - Premise in PoD/installation is not the same as the premise specified ?

  The SAP error message E7556, which states "Premise in PoD/installation is not the same as the premise specified," typically occurs in the context of SAP's Customer Relationship Management (CRM) or SAP IS-U (Industry Solution for Utilities) modules. This error indicates a mismatch between the premise (location or site) associated with a Point of Delivery (PoD) or installation and the premise that has been specified in the transaction or process being executed.
  Cause:
  
  Data Mismatch: The premise associated with the PoD or installation does not match the premise that is being referenced in the transaction. This could be due to incorrect data entry or configuration.
  Incorrect Configuration: The installation or PoD may have been set up incorrectly in the system, leading to discrepancies in the premise information.
  Changes in Premise: If there have been recent changes to the premise data (e.g., updates to the address or location), the system may not have been updated accordingly.
  User Error: The user may have selected the wrong premise or PoD during the transaction.
  
  Solution:
  
  Verify Data: Check the premise data associated with the PoD or installation in the SAP system. Ensure that it matches the premise specified in the transaction.
  Correct Configuration: If there are discrepancies, correct the configuration of the PoD or installation in the system. This may involve updating the premise information in the relevant master data records.
  Update Records: If there have been changes to the premise, ensure that all related records are updated to reflect the current information.
  User Training: Provide training to users to ensure they understand how to select the correct premise and PoD during transactions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling premise-related errors in your version of SAP.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in checking or updating premise data, such as IE01 (Create Equipment), IE02 (Change Equipment), or EL31 (Display Installation).
  Master Data Management: Ensure that your master data management processes are robust to prevent data inconsistencies.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.