How To Fix E7396 - Industry &2 short text (client &1) in language &3 was cut off

SAP Error Message - Details

• Message type: E = Error

• Message class: E7 - IS-U master data

• Message number: 396

• Message text: Industry &2 short text (client &1) in language &3 was cut off

What causes this issue?

The short text for industry <ZH>&V1&</> (client &V2&) was cut off in
language &V3& during copying because the original text is longer than
20 characters. The long text contains a complete version of the copied
text.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Adjust the short text manually if necessary.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message E7396 - Industry &2 short text (client &1) in language &3 was cut off ?

  The SAP error message E7396 indicates that there is an issue with the text length of an industry-specific short text in a particular client. This error typically arises when the text exceeds the allowed character limit for that specific field in the SAP system.
  Cause:
  
  Text Length Exceeded: The short text for the industry-specific object is longer than the maximum allowed length defined in the SAP system.
  Data Migration Issues: If data was migrated from another system, it may not conform to the length restrictions in SAP.
  Configuration Issues: There may be a misconfiguration in the settings that define the maximum length for short texts.
  
  Solution:
  
  Check Text Length: Review the short text in question and ensure it does not exceed the maximum character limit. The limit can vary depending on the specific field and configuration.
  Edit the Text: If the text is too long, edit it to fit within the allowed character limit. This may involve shortening the description or splitting it into multiple entries if applicable.
  Review Configuration: If you believe the text should be allowed to be longer, check the configuration settings in the relevant SAP module to see if adjustments can be made to accommodate longer texts.
  Data Migration Review: If this error occurred after a data migration, review the migration process to ensure that text lengths were properly handled and adjusted as necessary.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Use transaction codes like SE11 (Data Dictionary) to check the field definitions and their lengths.
  Documentation: Refer to the SAP documentation for the specific module you are working with to understand the limitations and configurations related to text fields.
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.