How To Fix E7115 - You can only delete telephone number &1 &2 in full maintenance

SAP Error Message - Details

• Message type: E = Error

• Message class: E7 - IS-U master data

• Message number: 115

• Message text: You can only delete telephone number &1 &2 in full maintenance

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message E7115 - You can only delete telephone number &1 &2 in full maintenance ?

  The SAP error message E7115, which states "You can only delete telephone number &1 &2 in full maintenance," typically occurs when a user attempts to delete a telephone number from a business partner or customer/vendor master record without having the necessary authorization or in a mode that does not allow for such changes.
  Cause:
  
  Insufficient Authorization: The user may not have the required permissions to delete telephone numbers in the system.
  Incorrect Maintenance Mode: The user might be in a display mode or a mode that does not allow for full maintenance of the business partner or customer/vendor record.
  Data Locking: The record may be locked by another user or process, preventing changes.
  Configuration Settings: The system configuration may restrict certain actions based on the status of the business partner or customer/vendor record.
  
  Solution:
  
  
  Switch to Full Maintenance Mode: Ensure that you are in the correct maintenance mode that allows for full editing of the business partner or customer/vendor record. This can usually be done by selecting the appropriate option in the transaction you are using (e.g., using transaction codes like BP for business partners).
  
  
  Check Authorizations: Verify that you have the necessary authorizations to delete telephone numbers. You may need to contact your SAP security administrator to ensure your user role has the required permissions.
  
  
  Unlock the Record: If the record is locked, check if another user is currently editing it. You may need to wait until they finish or contact them to release the lock.
  
  
  Review Configuration Settings: If the issue persists, consult with your SAP administrator or functional consultant to review the configuration settings related to business partner or customer/vendor master data maintenance. There may be specific settings that restrict deletion of telephone numbers.
  
  
  Use Transaction Codes: If you are using a specific transaction code, ensure that it is the correct one for the action you are trying to perform. For example, using BP for business partner maintenance.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for business partner and customer/vendor master data management to understand the processes and restrictions involved.
  User Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered the same issue.
  
  If the problem continues after trying these solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.