How To Fix E7090 - Customer &2 has impermissible account group &2 for reference customers

SAP Error Message - Details

• Message type: E = Error

• Message class: E7 - IS-U master data

• Message number: 090

• Message text: Customer &2 has impermissible account group &2 for reference customers

What causes this issue?

Only certain account groups are permitted for reference customers. They
are stored in table TECST.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message E7090 - Customer &2 has impermissible account group &2 for reference customers ?

  The SAP error message E7090 indicates that there is an issue with the account group assigned to a customer in the system. Specifically, it states that the customer has an impermissible account group for reference customers. This typically occurs when the account group assigned to the customer does not meet the criteria set in the system for reference customers.
  Cause:
  
  Account Group Configuration: The account group assigned to the customer may not be configured to allow reference customers. This can happen if the account group is set up with restrictions or if it is not intended for use with reference customers.
  Customer Master Data: The customer master data may have been incorrectly maintained, leading to the assignment of an inappropriate account group.
  Business Rules: There may be specific business rules or validation checks in place that restrict certain account groups from being used as reference customers.
  
  Solution:
  
  
  Check Account Group Settings:
  
  Go to the configuration settings for account groups in SAP (Transaction Code: OBD2).
  Verify the settings for the account group assigned to the customer. Ensure that it is allowed to be used for reference customers.
  
  
  
  Change Account Group:
  
  If the current account group is not suitable, consider changing the account group of the customer to one that is permissible for reference customers. This can be done using Transaction Code: XD02 (Change Customer).
  
  
  
  Review Customer Master Data:
  
  Check the customer master data for any inconsistencies or errors. Ensure that all required fields are filled out correctly and that the account group is appropriate for the customer's role.
  
  
  
  Consult with Configuration Team:
  
  If you are unsure about the account group settings or need to make changes to the configuration, consult with your SAP configuration team or administrator.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error message no longer appears.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD02: Change Customer
  OBD2: Account Group Configuration
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates related to this error message.
  Documentation: Review SAP documentation regarding customer master data and account group configurations for further understanding.
  
  By following these steps, you should be able to resolve the E7090 error and ensure that the customer is set up correctly in the system.