How To Fix E7087 - Customer cannot be created (Create business partner)

SAP Error Message - Details

• Message type: E = Error

• Message class: E7 - IS-U master data

• Message number: 087

• Message text: Customer cannot be created (Create business partner)

What causes this issue?

The customer and business partner are held parallel to one another in
the system. Customers are generated in the background during creation
of business partners by specifying a reference customer.
The direct creation of customers is not planned.
You can only create reference customers. To do this, the account group
specified in customizing must be intended for reference customers
(table TECST).

System Response

The transaction has been terminated.

How to fix this error?

Create a business partner with a reference customer or choose an
account group that is inteded for reference customers if you have
authorization.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message E7087 - Customer cannot be created (Create business partner) ?

  The SAP error message E7087, which states "Customer cannot be created (Create business partner)," typically occurs when there are issues related to the creation of a business partner in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes of Error E7087
  
  
  Missing Required Data: The system may require certain mandatory fields to be filled in before a customer can be created. If any of these fields are missing, the error will occur.
  
  
  Incorrect Data Format: If the data entered does not conform to the expected format (e.g., invalid characters in the name or address fields), the system may reject the creation of the business partner.
  
  
  Business Partner Role Issues: The specific role assigned to the business partner may not be correctly configured or may not exist in the system.
  
  
  Authorization Issues: The user attempting to create the business partner may not have the necessary authorizations to perform this action.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that prevent the creation of customers, such as settings in the customer master data or business partner settings.
  
  
  Data Consistency Issues: If there are inconsistencies in the data being entered (e.g., duplicate entries or conflicts with existing data), the system may block the creation.
  
  
  Solutions to Error E7087
  
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly. This includes fields like name, address, and any other required information based on your organization's configuration.
  
  
  Validate Data Format: Review the data being entered to ensure it adheres to the expected formats. For example, check for special characters or incorrect data types.
  
  
  Review Business Partner Roles: Verify that the roles assigned to the business partner are correctly configured and that the necessary roles exist in the system.
  
  
  Check User Authorizations: Ensure that the user has the appropriate authorizations to create business partners. This may involve checking user roles and permissions in the SAP system.
  
  
  Consult Configuration Settings: Review the configuration settings related to customer and business partner creation. This may involve checking settings in transaction codes like BP (Business Partner) or customizing settings in SPRO.
  
  
  Data Consistency Check: Perform a check for any existing business partners that may conflict with the new entry. Use transaction codes like BP or SE16 to search for existing entries.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), XD01 (Create Customer), and SE16 (Data Browser) for troubleshooting.
  SAP Documentation: Review SAP documentation and help files for detailed information on business partner creation and related error messages.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully create the business partner in SAP.