How To Fix E7062 - Remove allocated devices

SAP Error Message - Details

• Message type: E = Error

• Message class: E7 - IS-U master data

• Message number: 062

• Message text: Remove allocated devices

What causes this issue?

You have attempted to select the <LS>ND</> indicator (device allocation
is not possible) for the period from &V1& to &V2&.
This is not possible because devices are still allocated to the
installation in this period.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Cancel the billing-relevant allocation of devices to the installation
for the desired period. Select the <LS>ND</> indicator (device
allocation is not possible).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message E7062 - Remove allocated devices ?

  The SAP error message E7062, which states "Remove allocated devices," typically occurs in the context of SAP systems when there are issues related to device allocation, particularly in the context of printing or device management. This error can arise when a user attempts to delete or modify a device that is currently allocated or in use.
  Cause:
  
  Device Allocation: The device (like a printer) is currently allocated to a user or a job, and the system does not allow the removal of devices that are in use.
  Job Dependencies: There may be background jobs or print jobs that are still using the device.
  Configuration Issues: There could be configuration issues in the device settings or in the SAP system that prevent the device from being removed.
  
  Solution:
  
  
  Check Device Usage: 
  
  Use transaction code SPAD (Spool Administration) to check if the device is currently in use. Look for any active print jobs or spool requests associated with the device.
  If there are active jobs, you may need to wait for them to complete or cancel them if they are no longer needed.
  
  
  
  Release the Device:
  
  If the device is allocated to a user session, ensure that the user logs off or releases the device.
  You can also check for any background jobs that might be using the device and stop them if necessary.
  
  
  
  Delete or Modify the Device:
  
  Once you have confirmed that the device is no longer in use, you can attempt to delete or modify the device again in the SPAD transaction.
  
  
  
  Check for Configuration Issues:
  
  Review the configuration settings for the device in the SPAD transaction to ensure that everything is set up correctly.
  If there are any inconsistencies, correct them and try again.
  
  
  
  System Restart: 
  
  In some cases, a system restart may help clear any lingering allocations or locks on the device.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAD for spool administration and SM37 for monitoring background jobs.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Permissions: Ensure that you have the necessary permissions to modify or delete devices in the SAP system.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis team or refer to SAP support for further assistance.