How To Fix E2508 - Inconsistent data (internal error; contact the hotline)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: E2 - DE Data Dictionary

  • Message number: 508

  • Message text: Inconsistent data (internal error; contact the hotline)

  • Show details Hide details
  • What causes this issue?

    Internal error occurred calling function 'CLM_DD_PROT_VERSION_SAVE'.
    The data is not consistent: &V1& is not equal to &V2&.

    System Response

    Action is canceled.

    How to fix this error?

    Contact the SAP hotline or the ABAP Workbench hotline.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message E2508 - Inconsistent data (internal error; contact the hotline) ?

    The SAP error message E2508, which states "Inconsistent data (internal error; contact the hotline)," typically indicates that there is a data inconsistency within the SAP system that cannot be resolved through standard user actions. This error can arise from various underlying issues, such as:

    Causes:

    1. Data Corruption: There may be corrupted data in the database that is causing the inconsistency.
    2. Configuration Issues: Incorrect configuration settings in the system can lead to inconsistencies.
    3. Custom Code: Custom developments or modifications may introduce inconsistencies if not properly tested.
    4. Transport Errors: Issues during the transport of objects between different SAP systems (e.g., from development to production) can lead to inconsistencies.
    5. Database Issues: Problems with the underlying database, such as locks or integrity constraints, can also trigger this error.

    Solutions:

    1. Check Logs: Review the application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages that can provide insights into the root cause.
    2. Data Consistency Checks: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies.
    3. Run Consistency Programs: Depending on the module affected, there may be specific consistency check programs available (e.g., for MM, SD, etc.) that can help identify and fix inconsistencies.
    4. Re-transport Objects: If the issue is related to transport errors, consider re-transporting the affected objects.
    5. Contact SAP Support: If the issue persists and you cannot identify the cause, it is advisable to contact SAP support or your internal SAP hotline for assistance. Provide them with the error message, transaction codes, and any relevant logs to expedite the troubleshooting process.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on similar issues.
    • System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
    • Documentation: Review the documentation for the specific module or functionality you are working with to understand any known limitations or issues.

    In summary, E2508 indicates an internal inconsistency that requires investigation. Start by checking logs and data, and if necessary, escalate to SAP support for further assistance.

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