How To Fix E2029 - Action was canceled in customer exit


SAP Error Message - Details

  • Message type: E = Error

  • Message class: E2 - DE Data Dictionary

  • Message number: 029

  • Message text: Action was canceled in customer exit

  • Show details Hide details
  • What causes this issue?

    Matchcode IDs and views belong to the same name range. As a result, the
    complete name range occupied by matchcode IDs are locked for matchcode
    objects. No 5-place view names may exist whose first 4 places
    correspond to those of a matchcode object.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message E2029 - Action was canceled in customer exit ?

    The SAP error message E2029, which states "Action was canceled in customer exit," typically occurs when a user-defined customer exit (a type of enhancement in SAP) has been implemented in a way that it cancels or interrupts the standard processing of a transaction. This can happen in various scenarios, such as during the execution of a transaction, report, or program where the customer exit is triggered.

    Cause:

    1. Customer Exit Logic: The logic implemented in the customer exit may contain conditions that lead to the cancellation of the action. This could be due to specific checks or validations that are not met.
    2. Return Code: The customer exit may be returning a specific code that indicates an error or cancellation, which is then interpreted by the SAP system as a signal to stop processing.
    3. Configuration Issues: There may be issues with the configuration of the customer exit, such as missing parameters or incorrect settings.
    4. Data Issues: The data being processed may not meet the criteria defined in the customer exit, leading to a cancellation.

    Solution:

    1. Review the Customer Exit Code: Check the code implemented in the customer exit to identify any conditions that may lead to cancellation. Look for any RETURN statements or conditions that could trigger the cancellation.
    2. Debugging: Use the SAP debugger to step through the execution of the transaction and observe the behavior of the customer exit. This can help identify the exact point where the cancellation occurs.
    3. Check Configuration: Ensure that the customer exit is correctly configured and that all necessary parameters are being passed correctly.
    4. Data Validation: Verify the data being processed to ensure it meets the expected criteria. If the exit is performing checks on the data, ensure that the data is valid and complete.
    5. Consult Documentation: If available, refer to any documentation related to the customer exit to understand its intended behavior and any known issues.

    Related Information:

    • Transaction Codes: Depending on where the error occurs, you may want to check specific transaction codes related to the functionality being used.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues or provide guidance on the specific customer exit in question.
    • Enhancement Framework: Familiarize yourself with the SAP enhancement framework, as it provides context on how customer exits work and how they can be managed.
    • Testing: After making changes to the customer exit, thoroughly test the functionality to ensure that the issue is resolved and that no new issues are introduced.

    If the problem persists after following these steps, it may be beneficial to consult with an SAP developer or functional consultant who has experience with customer exits and enhancements.

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