How To Fix E0687 - Unknown software component '&'

SAP Error Message - Details

• Message type: E = Error

• Message class: E0 - SAP EDI messages

• Message number: 687

• Message text: Unknown software component '&'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message E0687 - Unknown software component '&' ?

  The SAP error message E0687, which states "Unknown software component '&'", typically indicates that the system is unable to recognize a specific software component that is referenced in a transaction or during a process. This can occur for various reasons, including missing components, incorrect configurations, or issues with the transport system.
  Causes:
  
  Missing Software Component: The software component referenced in the error message may not be installed in the SAP system.
  Incorrect Configuration: The system might be misconfigured, leading to the inability to locate the specified component.
  Transport Issues: If the component was recently transported from another system, there may have been issues during the transport process.
  Version Mismatch: The software component may not be compatible with the current version of the SAP system.
  Database Issues: There could be inconsistencies in the database that prevent the system from recognizing the component.
  
  Solutions:
  
  Check Installed Components: Verify that the software component in question is installed in the SAP system. You can do this by checking the system's software component version in the transaction SPAM or SAINT.
  Review Configuration: Ensure that the configuration settings for the software component are correct. This may involve checking the relevant customizing settings.
  Transport Logs: If the component was recently transported, check the transport logs for any errors or warnings that may indicate issues during the transport process.
  Reinstall or Update: If the component is missing or outdated, consider reinstalling or updating it to the latest version.
  Database Consistency Check: Run database consistency checks to identify and resolve any inconsistencies that may be affecting the recognition of the software component.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide guidance on troubleshooting steps.
  
  Related Information:
  
  SAP Support Portal: Utilize the SAP Support Portal to search for specific notes or documentation related to the error message E0687.
  Transaction Codes: Familiarize yourself with transaction codes like SPAM, SAINT, and SE80 for managing software components and transports.
  SAP Community: Engage with the SAP Community forums to seek advice from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.