How To Fix E0578 - User/organizational unit is invalid or does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: E0 - SAP EDI messages

• Message number: 578

• Message text: User/organizational unit is invalid or does not exist

What causes this issue?

In the fields 'Receiver type' and 'Notification receiver', you have
entered an invalid or non-existent combination.

System Response

The evaluation was not started.

How to fix this error?

Please enter a permitted value, using F4 Help if necessary.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message E0578 - User/organizational unit is invalid or does not exist ?

  The SAP error message E0578, which states "User/organizational unit is invalid or does not exist," typically occurs when there is an issue with the user or organizational unit being referenced in a transaction or process. Here are the potential causes, solutions, and related information for this error:
  Causes:
  
  Invalid User ID: The user ID being referenced may not exist in the SAP system.
  Incorrect Organizational Unit: The organizational unit specified may not be valid or may not exist in the system.
  User Authorization Issues: The user may not have the necessary authorizations to access the specified organizational unit.
  Data Inconsistency: There may be inconsistencies in the master data related to users or organizational units.
  Configuration Issues: The organizational structure may not be properly configured in the system.
  
  Solutions:
  
  
  Verify User ID:
  
  Check if the user ID exists in the system by using transaction code SU01 (User Maintenance).
  Ensure that the user is active and not locked.
  
  
  
  Check Organizational Unit:
  
  Use transaction code PPOME (Organization and Staffing) or PPOSE to verify that the organizational unit exists and is correctly configured.
  Ensure that the organizational unit is active and not marked for deletion.
  
  
  
  Review Authorizations:
  
  Check the user's authorizations using transaction code SU53 to see if there are any authorization issues related to the organizational unit.
  Ensure that the user has the necessary roles and authorizations to access the organizational unit.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the user and organizational unit data to identify any discrepancies.
  Use transaction codes like SE16 to view relevant tables (e.g., USR02 for user data, OOSB for organizational units).
  
  
  
  Configuration Review:
  
  Review the configuration settings for the organizational structure in the system.
  Ensure that all necessary settings are in place for the organizational units and that they are properly linked to the relevant users.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PPOME: Organization and Staffing
  PPOSE: Display Organization and Staffing
  SU53: Authorization Check
  SE16: Data Browser
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  
  
  Documentation: Refer to SAP documentation for user and organizational management to understand the structure and configuration better.
  
  
  If the issue persists after checking the above points, it may be necessary to consult with your SAP Basis or security team for further investigation.