How To Fix E0396 - Choose an option

SAP Error Message - Details

• Message type: E = Error

• Message class: E0 - SAP EDI messages

• Message number: 396

• Message text: Choose an option

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message E0396 - Choose an option ?

  The SAP error message E0396 ("Choose an option") typically occurs when a user is required to make a selection from a list of options, but has not done so. This error can arise in various contexts within SAP, such as during data entry, configuration, or when executing certain transactions.
  Cause:
  
  Missing Selection: The most common cause is that the user has not selected an option from a dropdown menu or list where a choice is mandatory.
  Incorrect Navigation: The user may have navigated to a screen or function that requires a selection but did not complete the necessary steps.
  Configuration Issues: In some cases, the error may arise from incorrect configuration settings in the SAP system that do not allow for proper selection.
  
  Solution:
  
  Make a Selection: Review the screen where the error occurred and ensure that you have made a selection from the available options. This could be a dropdown menu, radio button, or checkbox.
  Check Required Fields: Ensure that all required fields are filled out correctly. Sometimes, the error can be triggered by other missing mandatory fields.
  Review Documentation: If you are unsure what options are available, refer to the relevant SAP documentation or help files for guidance on what selections are required.
  Consult with Colleagues: If you are still having trouble, consult with colleagues or your SAP support team to see if they can provide insight into the required selections.
  System Configuration: If you suspect that the issue may be related to system configuration, contact your SAP administrator or support team to investigate further.
  
  Related Information:
  
  Transaction Codes: The error can occur in various transaction codes, so knowing the specific transaction you are working with can help in troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message E0396.
  User Training: Ensure that users are adequately trained on the specific processes and required selections in the SAP system to minimize the occurrence of this error.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.