How To Fix DV459 - Error occurred when determining the job information (SUBRC &1)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DV - EHS: Messages for Report Shipping

  • Message number: 459

  • Message text: Error occurred when determining the job information (SUBRC &1)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message DV459 - Error occurred when determining the job information (SUBRC &1) ?

    The SAP error message DV459, which states "Error occurred when determining the job information (SUBRC &1)," typically indicates that there was an issue when the system attempted to retrieve job-related information. This error can occur in various contexts, such as during job scheduling or when accessing job logs.

    Causes:

    1. Job Not Found: The job you are trying to access may not exist or may have been deleted.
    2. Authorization Issues: The user may not have the necessary authorizations to view job information.
    3. System Configuration: There may be configuration issues in the job scheduling or background processing settings.
    4. Database Issues: There could be problems with the database that prevent the retrieval of job information.
    5. Technical Errors: There may be underlying technical issues, such as program errors or inconsistencies in the job data.

    Solutions:

    1. Check Job Existence: Verify that the job you are trying to access actually exists in the system. You can do this by navigating to the job management transaction (e.g., SM37) and searching for the job.
    2. Review Authorizations: Ensure that the user has the necessary authorizations to view job information. You may need to consult with your SAP security team to check the user's roles and permissions.
    3. Check Configuration: Review the configuration settings related to job scheduling and background processing. Ensure that everything is set up correctly.
    4. Database Consistency: If you suspect database issues, you may need to run consistency checks or consult with your database administrator to ensure that the database is functioning correctly.
    5. Analyze Logs: Check the system logs (transaction SM21) and the job logs for any additional error messages or warnings that could provide more context about the issue.
    6. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.

    Related Information:

    • Transaction Codes: Common transaction codes related to job management include:
      • SM37: Job Monitoring
      • SM36: Define Background Job
      • SM21: System Log
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review SAP documentation related to background processing and job scheduling for best practices and configuration guidelines.

    By following these steps, you should be able to diagnose and resolve the DV459 error in your SAP system.

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