How To Fix DV386 - Shipping was rejected owing to shipping order ID &1 (of &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: DV - EHS: Messages for Report Shipping

• Message number: 386

• Message text: Shipping was rejected owing to shipping order ID &1 (of &2)

What causes this issue?

This shipping order was rejected due to the existing order &V1&
(shipping order ID). If the value &V2& is greater than 1, multiple
shipping orders exist that lead to a rejection.

System Response

The shipping order is not sent.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DV386 - Shipping was rejected owing to shipping order ID &1 (of &2) ?

  The SAP error message DV386 indicates that a shipping order has been rejected due to specific issues related to the shipping order ID. This error typically arises in the context of logistics and shipping processes within the SAP system.
  Cause:
  The error message DV386 can be triggered by several factors, including but not limited to:
  
  Incomplete Data: The shipping order may have missing or incomplete data that is required for processing.
  Status Issues: The shipping order might be in a status that does not allow it to be processed (e.g., it could be marked as canceled or blocked).
  Configuration Issues: There may be configuration settings in the system that prevent the shipping order from being processed.
  Master Data Issues: Problems with master data (e.g., customer, material, or shipping point) can lead to this error.
  Transportation Planning Issues: If the transportation planning is not correctly set up or if there are conflicts in the planning, it can lead to rejection.
  
  Solution:
  To resolve the DV386 error, you can take the following steps:
  
  Check Shipping Order Details: Review the shipping order ID mentioned in the error message. Ensure that all required fields are filled out correctly and that there are no missing details.
  Review Status: Check the status of the shipping order. If it is in a blocked or canceled state, you may need to change its status or create a new shipping order.
  Validate Master Data: Ensure that all relevant master data (customer, material, shipping point) is accurate and up to date. Correct any discrepancies found.
  Configuration Review: Consult with your SAP configuration team to ensure that the settings related to shipping and transportation are correctly configured.
  Check Transportation Planning: If applicable, review the transportation planning settings and ensure that there are no conflicts or issues that could lead to the rejection of the shipping order.
  Consult Logs: Check the application logs or error logs for more detailed information about why the shipping order was rejected. This can provide insights into specific issues that need to be addressed.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to shipping and transportation management for best practices and guidelines.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to escalate the matter to your SAP support team or consult with an SAP expert for further assistance.