How To Fix DU363 - Sender fields contain invalid characters

SAP Error Message - Details

• Message type: E = Error

• Message class: DU - Data transfer to SAP-EIS

• Message number: 363

• Message text: Sender fields contain invalid characters

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DU363 - Sender fields contain invalid characters ?

  The SAP error message DU363, which states "Sender fields contain invalid characters," typically occurs when there are invalid characters in the sender fields of a document or transaction. This error is often encountered in the context of data transfer, such as when using IDocs, EDI, or other data exchange mechanisms.
  Cause:
  
  Invalid Characters: The sender fields may contain characters that are not allowed according to the defined data format or standards. This can include special characters, spaces, or non-printable characters.
  Data Format Issues: The data being sent may not conform to the expected format, such as incorrect length or type of data.
  Configuration Issues: There may be issues with the configuration of the sender system or the mapping of fields between systems.
  
  Solution:
  
  Check Sender Fields: Review the sender fields in the document or transaction that is causing the error. Ensure that they only contain valid characters as per the SAP standards.
  Data Validation: Implement data validation checks before sending data to ensure that all fields conform to the expected format and do not contain invalid characters.
  Mapping Configuration: If you are using middleware or an interface, check the mapping configuration to ensure that the fields are correctly mapped and that no invalid characters are being introduced during the mapping process.
  Use of Standard Characters: Ensure that only standard alphanumeric characters are used in the sender fields. Avoid using special characters unless they are explicitly allowed.
  Testing: After making changes, test the data transfer again to ensure that the error is resolved.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to this error message. SAP frequently updates its knowledge base with solutions for common issues.
  Transaction Codes: Use transaction codes like WE02 (IDoc display) or WE19 (IDoc test) to analyze the IDocs and identify the problematic fields.
  Documentation: Refer to SAP documentation for the specific module or process you are working with to understand the expected formats and constraints for sender fields.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.