How To Fix DTINF218 - Collection from other sources failed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DTINF - Information Retrieval Framework texts

  • Message number: 218

  • Message text: Collection from other sources failed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message DTINF218 - Collection from other sources failed ?

    The SAP error message DTINF218, which states "Collection from other sources failed," typically occurs in the context of data extraction or data transfer processes, particularly when using SAP Data Services or SAP BW (Business Warehouse). This error indicates that the system encountered an issue while trying to collect data from external sources.

    Causes:

    1. Connectivity Issues: There may be network problems or connectivity issues between the SAP system and the external data source.
    2. Source System Unavailability: The external data source might be down or not accessible at the time of the data collection.
    3. Configuration Errors: Incorrect configuration settings in the data extraction process or in the connection to the external source can lead to this error.
    4. Authorization Issues: The user or service account may not have the necessary permissions to access the external data source.
    5. Data Format Issues: The data being collected may not be in the expected format, leading to parsing or transformation errors.
    6. Resource Limitations: Insufficient system resources (like memory or processing power) can also cause failures in data collection.

    Solutions:

    1. Check Connectivity: Verify that the network connection to the external data source is stable and operational. You can use tools like ping or telnet to test connectivity.
    2. Source System Status: Ensure that the external data source is up and running. Check for any maintenance activities or outages.
    3. Review Configuration: Double-check the configuration settings in the data extraction process. Ensure that all parameters are correctly set.
    4. Verify Authorizations: Ensure that the user or service account has the necessary permissions to access the external data source.
    5. Data Format Validation: Validate the data format being collected. Ensure that it matches the expected schema and data types.
    6. Monitor System Resources: Check the system resources on the SAP server and the external source. If resources are low, consider optimizing the processes or upgrading the hardware.
    7. Error Logs: Review the error logs for more detailed information about the failure. This can provide insights into what went wrong during the data collection process.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Documentation: Refer to the official SAP documentation for Data Services or BW for detailed guidance on data extraction processes and troubleshooting steps.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.

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