How To Fix DTINF087 - Removed session of user & after timeout

SAP Error Message - Details

• Message type: E = Error

• Message class: DTINF - Information Retrieval Framework texts

• Message number: 087

• Message text: Removed session of user & after timeout

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DTINF087 - Removed session of user & after timeout ?

  The SAP error message DTINF087 indicates that a session for a user has been removed due to a timeout. This typically occurs when a user has been inactive for a specified period, leading the system to automatically terminate the session to free up resources and maintain system performance.
  Cause:
  
  User Inactivity: The primary cause of this error is user inactivity. If a user does not interact with the SAP system for a defined timeout period, the session will be terminated.
  System Configuration: The timeout settings for user sessions may be configured in a way that is too aggressive, leading to frequent session terminations.
  Network Issues: Intermittent network connectivity problems can also lead to sessions being perceived as inactive, resulting in a timeout.
  
  Solution:
  
  
  Increase Timeout Settings: If the timeout period is too short for your business processes, consider increasing the session timeout settings. This can be done in the SAP system configuration (transaction RZ10 for instance profile settings or RZ11 for dynamic parameters).
  
  Look for parameters like rdisp/gui_auto_logout (for GUI sessions) and adjust the value to a longer duration.
  
  
  
  User Training: Educate users about the importance of saving their work frequently and logging out properly to avoid session timeouts.
  
  
  Session Management: Implement better session management practices, such as regularly monitoring active sessions and ensuring users are aware of their session status.
  
  
  Network Stability: Ensure that the network connection is stable to prevent unintentional session terminations due to connectivity issues.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to session timeouts or provide patches that could improve session handling.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on session management and timeout settings.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
  System Monitoring: Use transaction codes like SM04 (User Overview) and SM12 (Lock Entries) to monitor user sessions and locks, which can help in diagnosing session-related issues.
  
  By addressing the timeout settings and ensuring users are aware of their session activity, you can mitigate the occurrence of the DTINF087 error message.