How To Fix DTINF057 - User & is locking ILM Object &

SAP Error Message - Details

• Message type: E = Error

• Message class: DTINF - Information Retrieval Framework texts

• Message number: 057

• Message text: User & is locking ILM Object &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DTINF057 - User & is locking ILM Object & ?

  The SAP error message DTINF057 indicates that a user is currently locking an Information Lifecycle Management (ILM) object. This typically occurs when a user is performing an operation that requires exclusive access to the ILM object, preventing other users from accessing or modifying it until the lock is released.
  Cause:
  
  Active Session: The user may have an active session that is currently processing or has not been properly closed.
  Long-Running Transactions: A transaction that takes a long time to complete may hold the lock longer than expected.
  System Errors: Sometimes, system errors or crashes can leave locks in place.
  Concurrent Access: Multiple users or processes trying to access the same ILM object simultaneously can lead to locking issues.
  
  Solution:
  
  
  Identify the Lock:
  
  Use transaction code SM12 to view and manage locks. You can check which user is holding the lock and the specific ILM object involved.
  
  
  
  Release the Lock:
  
  If the lock is no longer needed (e.g., the user has logged out or the session is inactive), you can manually delete the lock entry from SM12. However, be cautious when doing this, as it may disrupt the user's ongoing work.
  
  
  
  Check User Activity:
  
  Communicate with the user who is locking the object to understand if they are still working on it or if they can release it.
  
  
  
  Review Long-Running Processes:
  
  If the lock is due to a long-running transaction, consider optimizing the process or reviewing the transaction for performance issues.
  
  
  
  System Monitoring:
  
  Implement monitoring to track and alert on long-running transactions or frequent locking issues to prevent future occurrences.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support for specific guidance related to your version and configuration of ILM.
  
  
  
  Related Information:
  
  ILM Objects: Information Lifecycle Management objects are used to manage data retention and archiving in SAP systems.
  Lock Management: Understanding how SAP handles locks and transactions can help in troubleshooting similar issues in the future.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to locking behavior in ILM.
  
  If the problem persists or if you are unsure about taking action, it may be advisable to consult with your SAP Basis team or SAP support for further assistance.