How To Fix DTINF027 - User & is locking update table

SAP Error Message - Details

• Message type: E = Error

• Message class: DTINF - Information Retrieval Framework texts

• Message number: 027

• Message text: User & is locking update table

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DTINF027 - User & is locking update table ?

  The SAP error message DTINF027 indicates that a user is locking an update table, which typically occurs when a transaction is being processed and the update table is not released due to an ongoing operation. This can lead to issues where other users or processes cannot access the update table, causing delays or failures in processing.
  Cause:
  
  Long-running Transactions: A transaction that takes too long to complete can hold locks on the update table.
  Uncommitted Changes: If a user has made changes but has not committed or rolled back the transaction, the lock will persist.
  Deadlocks: Situations where two or more transactions are waiting for each other to release locks can also lead to this error.
  System Errors: Sometimes, system errors or crashes can leave locks in place.
  
  Solution:
  
  Identify the Lock: Use transaction codes like SM12 (to view and manage locks) to identify which user or process is holding the lock.
  Terminate the Session: If the lock is held by a user who is no longer active, you may need to terminate their session. This can be done in SM12 by selecting the lock entry and choosing to delete it.
  Check for Long-running Jobs: Use transaction SM37 to check for any long-running jobs that might be causing the lock. If necessary, you can cancel these jobs.
  Review Code: If the issue is recurring, review the code or process that is causing the lock to ensure that it is properly committing or rolling back transactions.
  Increase Timeout Settings: In some cases, adjusting the timeout settings for transactions may help alleviate the issue, but this should be done with caution.
  Consult Basis Team: If the issue persists, it may be necessary to involve the SAP Basis team to investigate further, especially if there are underlying system issues.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM21: To check system logs for errors.
  SM37: To monitor background jobs.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for best practices on transaction handling and locking mechanisms.
  
  By following these steps, you should be able to resolve the DTINF027 error and prevent it from occurring in the future.