How To Fix /DSD/TCB055 - The customer number entered is not valid

/DSD/TCB055 - Overview

• Message type: E = Error

• Message class: /DSD/TCB -

• Message number: 055

• Message text: The customer number entered is not valid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/TCB055 - The customer number entered is not valid ?

  The SAP error message /DSD/TCB055 indicates that the customer number entered is not valid. This error typically occurs in the context of the SAP Direct Store Delivery (DSD) module, which is used for managing sales and distribution processes, particularly in industries like consumer goods.
  Causes:
  
  Incorrect Customer Number: The customer number entered may be incorrect or mistyped.
  Inactive Customer: The customer may be inactive or not set up in the system.
  Customer Not Created: The customer may not have been created in the SAP system.
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between SAP and external systems).
  Authorization Issues: The user may not have the necessary permissions to access the customer data.
  
  Solutions:
  
  Verify Customer Number: Double-check the customer number for any typos or errors. Ensure that you are using the correct format.
  Check Customer Status: Use transaction codes like XD03 (Display Customer) or VD03 (Display Customer - Sales Area) to check