How To Fix /DSD/SV103 - Data for Tour ID &1 locked by other user.

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/SV -

• Message number: 103

• Message text: Data for Tour ID &1 locked by other user.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/SV103 - Data for Tour ID &1 locked by other user. ?

  The SAP error message /DSD/SV103 Data for Tour ID &1 locked by other user typically occurs in the context of the SAP Direct Store Delivery (DSD) module when a user attempts to access or modify data related to a specific tour ID that is currently locked by another user. This locking mechanism is in place to prevent data inconsistencies and ensure that only one user can make changes to the data at a time.
  Cause:
  
  Concurrent Access: Another user is currently editing or processing the tour ID in question, which causes the system to lock the data to prevent simultaneous modifications.
  Session Timeout: A previous session may not have released the lock properly due to a timeout or an unexpected termination.
  System Configuration: The locking mechanism may be configured in a way that is overly restrictive, leading to more frequent lock situations.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their work and release the lock. You can periodically check if the lock has been released.
  Identify the Locking User: If you have the necessary permissions, you can use transaction codes like SM12 (to view and manage locks) to identify which user is holding the lock on the tour ID. You can then communicate with that user to understand their progress.
  Release the Lock: If the locking user is unavailable and you have the authority, you can manually release the lock using transaction SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still working on the data.
  Check for Background Jobs: Sometimes, background jobs may hold locks. Check if there are any running jobs that might be causing the lock.
  Review System Configuration: If this issue occurs frequently, it may be worth reviewing the system's locking configuration and user access patterns to optimize the process.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view locks), SM21 (to check system logs), and SM37 (to monitor background jobs).
  User Training: Ensure that users are trained on how to properly release locks and manage their sessions to minimize the occurrence of such errors.
  SAP Notes: Check SAP Notes for any known issues or patches related to the DSD module that might address locking behavior.
  
  If the problem persists or if you encounter additional issues, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.