How To Fix /DSD/SV021 - Quantity is missing.

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/SV -

• Message number: 021

• Message text: Quantity is missing.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/SV021 - Quantity is missing. ?

  The SAP error message /DSD/SV021 Quantity is missing typically occurs in the context of the SAP Direct Store Delivery (DSD) module, which is used for managing deliveries directly to retail stores. This error indicates that a required quantity field is not filled in during a transaction, which prevents the process from proceeding.
  Cause:
  
  Missing Quantity Field: The most common cause is that the quantity field in the delivery or sales order is left blank or not populated correctly.
  Data Entry Error: Users may inadvertently skip entering the quantity during the transaction process.
  Configuration Issues: There may be issues with the configuration of the DSD module or the specific transaction being used.
  Integration Issues: If the DSD module is integrated with other systems, there may be issues with data transfer that result in missing quantities.
  
  Solution:
  
  Check Quantity Fields: Ensure that all required quantity fields are filled in the relevant transaction. This includes checking the delivery note, sales order, or any other related documents.
  Review Transaction Data: Go through the transaction data to confirm that all necessary information is provided before saving or processing the transaction.
  User Training: Provide training to users on the importance of entering all required fields, including quantities, to avoid this error in the future.
  Configuration Review: If the issue persists, review the configuration settings of the DSD module to ensure that all necessary fields are correctly set up and required fields are enforced.
  Debugging: If you have access to technical resources, consider debugging the transaction to identify where the quantity is being missed or not passed correctly.
  Consult Documentation: Refer to SAP documentation or support notes related to the DSD module for any specific guidance on this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the DSD module and this specific error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in the DSD module, such as /DSD/DELIVERY or /DSD/ORDER, to understand where the error might be occurring.
  Support Forums: Engage with SAP community forums or support channels for additional insights or similar experiences from other users.
  
  By addressing the missing quantity and ensuring proper data entry and configuration, you should be able to resolve the /DSD/SV021 Quantity is missing error effectively.