How To Fix /DSD/ST057 - The tour met the first status ID - Return is not possible!

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/ST -

• Message number: 057

• Message text: The tour met the first status ID - Return is not possible!

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/ST057 - The tour met the first status ID - Return is not possible! ?

  The SAP error message /DSD/ST057 The tour met the first status ID - Return is not possible! typically occurs in the context of SAP's Direct Store Delivery (DSD) module, particularly when dealing with tour management and logistics processes. This error indicates that a specific tour has reached a status that prevents it from being returned or modified.
  Cause:
  
  Tour Status: The tour has reached a status that is considered final or completed, which means that no further changes can be made. This could be due to the tour being marked as delivered, invoiced, or closed.
  Business Rules: There may be business rules or configurations in place that restrict the ability to return or modify tours once they have reached a certain status.
  Data Integrity: The system may be enforcing data integrity rules that prevent changes to tours that have already been processed.
  
  Solution:
  
  Check Tour Status: Review the status of the tour in question. If it is marked as completed or delivered, you may need to follow the appropriate business process to handle the situation rather than attempting to return it.
  Consult Documentation: Refer to your organization's internal documentation or SAP help resources to understand the specific statuses and their implications for tour management.
  Contact Support: If you believe that the tour should be modifiable or if there is a business need to return it, contact your SAP support team or system administrator. They may be able to provide insights or make necessary adjustments in the system.
  Review Configuration: If you have access, review the configuration settings related to tour management in SAP to see if there are any settings that can be adjusted to allow for returns under certain conditions.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context on handling tour statuses.
  User Training: Ensure that users involved in tour management are trained on the processes and implications of tour statuses to prevent similar issues in the future.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By understanding the cause and following the suggested solutions, you should be able to address the error message effectively.