How To Fix /DSD/SL_SLD040 - Differences outside of tolerance; document for tour &1 not saved

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/SL_SLD -

• Message number: 040

• Message text: Differences outside of tolerance; document for tour &1 not saved

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/SL_SLD040 - Differences outside of tolerance; document for tour &1 not saved ?

  The SAP error message /DSD/SL_SLD040 Differences outside of tolerance; document for tour &1 not saved typically occurs in the context of SAP's Direct Store Delivery (DSD) module, particularly when dealing with the reconciliation of delivery documents against expected values. This error indicates that there are discrepancies between the actual quantities or values in the delivery document and the expected quantities or values that are defined in the system, and these discrepancies exceed the allowable tolerance levels.
  Cause:
  
  Quantity Discrepancies: The quantities delivered do not match the quantities expected as per the sales order or delivery document.
  Value Discrepancies: The monetary value of the delivered goods does not match the expected value.
  Tolerance Settings: The system has defined tolerance levels for acceptable differences, and the discrepancies exceed these levels.
  Data Entry Errors: Manual entry errors during the creation of delivery documents or during the reconciliation process.
  Configuration Issues: Incorrect configuration in the DSD module or related settings that define how tolerances are handled.
  
  Solution:
  
  
  Review Tolerance Settings: Check the tolerance settings in the configuration for the DSD module. You may need to adjust the tolerance levels to allow for minor discrepancies.
  
  Transaction Code: SPRO (to access the configuration settings).
  Navigate to: Logistics > Logistics Execution > Shipping > Delivery > Define Tolerance Limits.
  
  
  
  Verify Delivery Document: Review the delivery document for any discrepancies in quantities or values. Ensure that the quantities delivered match the quantities expected.
  
  
  Correct Data Entry: If there are manual entry errors, correct them in the delivery document. Ensure that all relevant data is accurate and complete.
  
  
  Reprocess the Document: After making the necessary corrections, attempt to save or reprocess the delivery document again.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in your version of SAP.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training: Ensure that users involved in the DSD process are adequately trained on how to handle delivery documents and understand the implications of tolerance settings.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.