How To Fix /DSD/SL_ROUTE_ACC007 - If empties are returned, an empties quantity (in %) also has to be sent

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/SL_ROUTE_ACC -

• Message number: 007

• Message text: If empties are returned, an empties quantity (in %) also has to be sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/SL_ROUTE_ACC007 - If empties are returned, an empties quantity (in %) also has to be sent ?

  The SAP error message /DSD/SL_ROUTE_ACC007 typically occurs in the context of the SAP Direct Store Delivery (DSD) module when processing transactions related to the return of empties (such as bottles, crates, or other containers). The error indicates that when empties are being returned, the system requires a percentage quantity of the empties to be specified.
  Cause:
  The error is triggered when:
  
  A return of empties is being processed, but the system does not have the required percentage of empties specified in the transaction.
  The configuration or data entry does not meet the requirements set in the system for handling empties.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Transaction Data:
  
  Ensure that when you are processing the return of empties, you are entering the quantity of empties being returned as a percentage. This is often required in the return delivery or sales order.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the SAP system related to empties management. Ensure that the settings for handling empties are correctly defined.
  Navigate to the relevant customizing settings in SPRO (SAP Project Reference Object) under the DSD module to verify if the percentage requirement is correctly set.
  
  
  
  Update the Return Delivery:
  
  If you are using a return delivery document, make sure to include the empties quantity in percentage in the relevant fields. This may involve updating the line items to reflect the correct percentage of empties being returned.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to empties management and the specific error message for additional context and guidance.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance based on your specific system configuration and business processes.
  
  
  
  Related Information:
  
  Empties Management: This refers to the processes and configurations in SAP that handle the return and management of empty containers. Proper configuration is essential for accurate inventory management and financial reporting.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches that could resolve the issue.
  User Training: Ensure that users involved in processing returns are trained on the requirements for entering empties and understand how to correctly input the necessary data.
  
  By following these steps, you should be able to resolve the error and ensure that the return of empties is processed correctly in your SAP system.