How To Fix /DSD/SL_COCKPIT016 - Visits with deliveries, invoices, and payments have not been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/SL_COCKPIT -

• Message number: 016

• Message text: Visits with deliveries, invoices, and payments have not been deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/SL_COCKPIT016 - Visits with deliveries, invoices, and payments have not been deleted ?

  The SAP error message /DSD/SL_COCKPIT016 indicates that there are visits in the system that have associated deliveries, invoices, or payments, which prevents their deletion. This is a common issue in SAP systems, particularly in the context of the Direct Store Delivery (DSD) module, where visits are linked to various transactional data.
  Cause:
  The error occurs because:
  
  Existing Deliveries: There are deliveries linked to the visit that have not been deleted.
  Invoices: Invoices related to the visit still exist in the system.
  Payments: Payments associated with the visit have not been cleared or deleted.
  Data Integrity: SAP enforces data integrity rules to ensure that related transactional data is not lost or orphaned.
  
  Solution:
  To resolve this error, you need to follow these steps:
  
  
  Identify Related Data:
  
  Use transaction codes like VL03N (Display Outbound Delivery), FB03 (Display Document), or FBL1N (Vendor Line Item Display) to check for any existing deliveries, invoices, or payments related to the visit.
  
  
  
  Delete or Clear Related Data:
  
  If you find any deliveries, invoices, or payments linked to the visit, you will need to delete or clear them before you can delete the visit itself.
  For deliveries, you may need to reverse or cancel them.
  For invoices, you may need to post a credit memo or reverse the invoice.
  For payments, ensure that they are cleared or reversed.
  
  
  
  Delete the Visit:
  
  Once all related data has been handled, you can attempt to delete the visit again using the appropriate transaction (e.g., /DSD/SL_COCKPIT).
  
  
  
  Check for Custom Logic:
  
  If your organization has custom logic or enhancements, ensure that there are no additional checks preventing the deletion.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing deliveries, invoices, and payments.
  Authorization: Ensure you have the necessary authorizations to delete the related data.
  Backup: Always consider backing up data or ensuring that you have a recovery plan before deleting transactional data.
  Consult Documentation: Refer to SAP documentation or your organization's SAP support team for specific guidelines related to your implementation.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can analyze the system logs and provide further assistance.