How To Fix /DSD/SL_COCI012 - Header record with signature, cannot insert item

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/SL_COCI -

• Message number: 012

• Message text: Header record with signature, cannot insert item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/SL_COCI012 - Header record with signature, cannot insert item ?

  The SAP error message /DSD/SL_COCI012 Header record with signature, cannot insert item typically occurs in the context of the SAP Direct Store Delivery (DSD) module, particularly when dealing with the processing of delivery documents. This error indicates that there is an issue with the header record of a delivery document that is preventing the insertion of item records.
  Causes:
  
  Missing or Invalid Header Information: The header record may be missing required fields or contain invalid data that does not meet the system's validation rules.
  Signature Issues: The error specifically mentions a "signature," which may refer to a digital signature or a required approval that has not been completed or is invalid.
  Data Consistency Issues: There may be inconsistencies between the header and item records, such as mismatched document types or statuses.
  Authorization Issues: The user may not have the necessary permissions to perform the action related to the header record.
  Configuration Issues: There may be configuration settings in the DSD module that are not set up correctly, leading to this error.
  
  Solutions:
  
  Check Header Data: Review the header record for completeness and correctness. Ensure that all required fields are filled out and that the data is valid.
  Verify Signature: If a digital signature is required, ensure that it is correctly applied and valid. Check if any approvals are pending.
  Review Item Data: Ensure that the item records being inserted are compatible with the header record. Check for any discrepancies in document types or statuses.
  User Authorization: Confirm that the user has the necessary authorizations to insert item records for the given header.
  Consult Configuration: Review the configuration settings in the DSD module to ensure they are set up correctly. This may involve checking settings related to document types, item categories, and other relevant parameters.
  Check Logs: Look at the application logs or system logs for more detailed error messages that may provide additional context for the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the SAP documentation for the DSD module to understand the requirements for header and item records.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.