How To Fix /DSD/SL141 - No driver/forwarding agent in tour hdr; cannot be released for settlement

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/SL -

• Message number: 141

• Message text: No driver/forwarding agent in tour hdr; cannot be released for settlement

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/SL141 - No driver/forwarding agent in tour hdr; cannot be released for settlement ?

  The SAP error message /DSD/SL141 No driver/forwarding agent in tour hdr; cannot be released for settlement typically occurs in the context of the SAP Direct Store Delivery (DSD) module, particularly when dealing with the settlement of tours or deliveries. This error indicates that there is a missing assignment of a driver or forwarding agent in the tour header, which is necessary for the settlement process to proceed.
  Cause:
  
  Missing Driver/Forwarding Agent: The most common cause of this error is that the tour header does not have a driver or forwarding agent assigned. This could happen if the assignment was not made during the tour creation or if it was inadvertently removed.
  Data Inconsistencies: There may be inconsistencies in the data related to the tour, such as missing or incorrect entries in the relevant master data (e.g., driver or forwarding agent master records).
  Configuration Issues: There could be configuration settings in the SAP system that are not set up correctly, leading to the inability to assign a driver or forwarding agent.
  
  Solution:
  
  
  Check Tour Header: Navigate to the tour header in the SAP system and verify if a driver or forwarding agent is assigned. If not, you will need to assign one.
  
  Go to the transaction code related to tour management (e.g., /DSD/TOUR).
  Open the relevant tour and check the header details for the driver/forwarding agent assignment.
  If missing, assign the appropriate driver or forwarding agent.
  
  
  
  Review Master Data: Ensure that the driver and forwarding agent master data is correctly maintained in the system. Check for any missing or incorrect entries that could be causing the issue.
  
  
  Recreate the Tour: If the tour is not too complex, consider recreating it to ensure that all necessary data is correctly entered from the start.
  
  
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to tour management and ensure that all necessary configurations are in place.
  
  
  Check for Updates/Patches: Sometimes, errors can be resolved by applying the latest updates or patches to the SAP system. Check if there are any relevant updates available.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /DSD/TOUR for managing tours and /DSD/DRIVER for managing driver data.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific notes addressing known issues or providing additional guidance.
  Documentation: Review the SAP documentation for the DSD module to understand the requirements for tour management and settlement processes.
  
  If the problem persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.