How To Fix /DSD/SL137 - Error when releasing tour &1 for presales processing

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/SL -

• Message number: 137

• Message text: Error when releasing tour &1 for presales processing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/SL137 - Error when releasing tour &1 for presales processing ?

  The SAP error message /DSD/SL137 typically occurs in the context of the SAP Direct Store Delivery (DSD) module when there is an issue with releasing a tour for presales processing. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Tour Status: The tour may not be in a status that allows it to be released. For example, it might be in a "draft" or "incomplete" status.
  Missing Data: Required data for the tour or related documents may be missing or incomplete.
  Configuration Issues: There may be configuration settings in the DSD module that are not set up correctly.
  Authorization Issues: The user attempting to release the tour may not have the necessary authorizations.
  System Errors: There could be temporary system issues or inconsistencies in the database.
  
  Solutions:
  
  Check Tour Status: Verify the status of the tour in the system. Ensure that it is set to a status that allows for release.
  Complete Required Fields: Review the tour and ensure that all mandatory fields and data are filled out correctly.
  Review Configuration: Check the configuration settings in the DSD module to ensure they are set up correctly for your business processes.
  User Authorizations: Confirm that the user has the necessary authorizations to release the tour. If not, contact your SAP security administrator to adjust the permissions.
  System Logs: Check the system logs for any additional error messages or warnings that could provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the DSD module for any known issues or additional troubleshooting steps.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message and any relevant details.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the DSD module, such as /DSD/TOUR for managing tours.
  SAP Notes: Search for SAP Notes related to the error message or the DSD module for any patches or updates that may resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully release the tour for presales processing.