How To Fix /DSD/SL116 - Operation not possible as header record has signature

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/SL -

• Message number: 116

• Message text: Operation not possible as header record has signature

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/SL116 - Operation not possible as header record has signature ?

  The SAP error message /DSD/SL116 Operation not possible as header record has signature typically occurs in the context of the SAP Direct Store Delivery (DSD) module. This error indicates that the operation you are trying to perform cannot be completed because the header record of the document (such as a delivery or invoice) has been signed, which usually means it is locked for further changes.
  Cause:
  
  Document Locking: The header record has been signed, which means it is in a finalized state. This is often done to prevent further modifications to ensure data integrity.
  Workflow Status: The document may be in a workflow state that does not allow changes or further processing.
  Authorization Issues: The user may not have the necessary permissions to perform the operation on a signed document.
  
  Solution:
  
  Check Document Status: Verify the status of the document. If it is signed, you may need to follow the appropriate process to un-sign or revert the document if that is allowed in your business process.
  Consult Workflow: If the document is part of a workflow, check the workflow status and see if it can be released or if any steps need to be completed before further actions can be taken.
  User Permissions: Ensure that the user has the necessary permissions to perform the operation. If not, contact your SAP administrator to adjust the permissions.
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to your SAP support team for further assistance. They may be able to provide insights based on system logs or configurations.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the SAP documentation for the DSD module to understand the implications of signing documents and the processes involved.
  Training: If this error is common in your organization, consider providing training for users on how to handle signed documents and the associated workflows.
  
  By following these steps, you should be able to address the error and understand the underlying issues related to the signed header record in SAP.