How To Fix /DSD/SL100 - The data for tour ID <&1> could not be read from RADB

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/SL -

• Message number: 100

• Message text: The data for tour ID <&1> could not be read from RADB

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/SL100 - The data for tour ID <&1> could not be read from RADB ?

  The SAP error message /DSD/SL100 The data for tour ID <&1> could not be read from RADB typically occurs in the context of SAP's Direct Store Delivery (DSD) module, particularly when dealing with route and tour management. This error indicates that the system is unable to retrieve data related to a specific tour ID from the relevant database (RADB).
  Causes:
  
  Data Not Available: The tour ID specified may not exist in the RADB (Route Administration Database), or it may have been deleted or not yet created.
  Database Issues: There could be issues with the database connection or the database itself, such as corruption or unavailability.
  Authorization Issues: The user may not have the necessary permissions to access the data for the specified tour ID.
  Configuration Issues: There may be configuration problems in the DSD module or related settings that prevent the system from accessing the required data.
  Transport Issues: If the system has recently undergone a transport of changes, it may not have been properly executed, leading to missing data.
  
  Solutions:
  
  Verify Tour ID: Check if the tour ID exists in the RADB. You can do this by querying the database or using transaction codes related to DSD to view existing tours.
  Check Database Connection: Ensure that the database is up and running and that there are no connectivity issues. You may need to consult your database administrator.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the data. You can check this in the user roles and authorizations settings.
  Check Configuration: Review the configuration settings for the DSD module to ensure everything is set up correctly. This may involve checking customizing settings in SPRO.
  Recreate Tour: If the tour ID is missing, you may need to recreate the tour in the system.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /DSD/TOUR for managing tours, and /DSD/RADB for accessing the Route Administration Database.
  Documentation: Review SAP documentation related to DSD and RADB for more detailed information on how these components interact.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  
  By following these steps, you should be able to diagnose and resolve the error related to the tour ID in the SAP DSD module.