How To Fix /DSD/SL008 - Not all open items refer to a customer

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/SL -

• Message number: 008

• Message text: Not all open items refer to a customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/SL008 - Not all open items refer to a customer ?

  The SAP error message /DSD/SL008 Not all open items refer to a customer typically occurs in the context of the SAP Direct Store Delivery (DSD) module when processing open items in accounts receivable or accounts payable. This error indicates that there are open items in the system that do not correspond to a customer, which can disrupt processes such as invoicing or payment processing.
  
  Cause:
  
  Mixed Open Items: The open items being processed may include entries that are not exclusively related to customer accounts. For example, there might be vendor invoices or other non-customer-related transactions mixed in with customer-related open items.
  Incorrect Account Assignment: There may be an issue with how accounts are assigned in the system, leading to open items being incorrectly categorized.
  Data Entry Errors: Manual data entry errors could lead to incorrect postings that do not align with customer accounts.
  
  
  Solution:
  
  Review Open Items: Check the open items in the relevant accounts to